Frequently Asked Question
Frequently Asked Questions (FAQ)
1. Magiclyt kya products sell karta hai?
Magiclyt offers a wide range of premium LED lighting solutions, including decorative lights, wall lamps, pendant lamps, floor lamps, and modern lighting for residential and commercial spaces.
2. Can I place an order online on Magiclyt?
Yes. You can easily place orders online through www.magiclyt.com.
Our website is powered by WooCommerce and uses a secure checkout process.
3. What payment methods are accepted?
We accept multiple secure payment options, including:
- Debit Cards & Credit Cards
- UPI
- Net Banking
- Digital Wallets (as supported by the payment gateway)
All transactions are encrypted and secure.
4. How long does delivery take?
Once your order is confirmed:
- Order processing: 1–2 business days
- Delivery time: 4–7 business days, depending on your location
You will receive order and delivery updates via email.
5. Do Magiclyt products come with a warranty?
Yes. All Magiclyt LED products are covered by a manufacturer’s warranty.
Warranty details are clearly mentioned on the respective product pages.
6. What should I do if I receive a damaged or defective product?
If your product arrives damaged or defective:
- Please contact us within 24 hours of delivery
- Share clear photos or a video of the issue
- Email us at support@magiclyt.com
Our team will assist you with a replacement or refund as per our policy.
7. Is return or refund available?
Yes. Returns and refunds are available as per Magiclyt’s Return & Refund Policy.
- Products must be unused and in original packaging
- Refunds are processed after inspection and approval
Please refer to our Refund Policy page for detailed terms.
8. Do you provide installation services?
Currently, Magiclyt provides installation guidance and product support.
On-site installation services may be available depending on location and product type.
9. Are Magiclyt LED lights energy efficient?
Absolutely. Our LED lighting products are:
- Energy-efficient
- Long-lasting
- Eco-friendly
- Designed to provide high brightness with low power consumption
10. How can I contact Magiclyt customer support?
You can reach our support team through:
- Email: support@magiclyt.com
- Phone: +91 94098 12102
- Location: Ahmedabad, Gujarat, India
